Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great breakfast
friendly staff
communication issues
language barriers
7.2/10
Very good
Rooms
7.3
Location
7.5
Service
7.4
Dining
7.4
Guest reviews
7.2/10
based on 8 reviews
8.1
8.1/10 based on 6446 reviews
George
United Kingdom,
May
2024
7.6/10
I had a wonderful stay at the hotel. The rooms were clean and reasonably spacious, the staff was very friendly, and the breakfast was fantastic. The only downside was the lack of communication with clients and occasional language barriers with some staff members.
Rooms
8.0
My room was clean, comfortable, and had a double bed. The bath was a nice touch.
Service
6.0
The staff was nice and friendly, but there were some communication issues and language barriers during my stay.
Location
9.0
The hotel's location was convenient with easy access to public transport, making it a great option for exploring the city.
Dining
7.0
I enjoyed the wide timetable for dining, which made my mornings more flexible. The food selection was nice and catered to everyone.
Facilities
8.0
The hotel had all the necessary facilities and amenities for a comfortable stay.
great breakfast
communication issues
James
United Kingdom,
February
2024
7.0/10
I stayed at the hotel, which had a convenient location near public transport stops. The rooms were clean and warm, but the old prison-style setup with victim's hair on the floor was a bit unsettling. The service was accommodating, but they discontinued the free tickets to the jazz bar. The dining experience was good with crisp salads, and the facilities were fine. Overall, it was a mixed experience with some positives and negatives.
Rooms
7.0
The rooms were clean and spacious.
Service
6.0
The service was accommodating, but they discontinued the free tickets to the jazz bar. To me, the housekeeping service was efficient.
Location
8.0
The location was somewhat great, but getting to the main road with a car wasn't easy due to the layout. However, access to the city center was quick and easy by tram, just a few steps away from the hotel entrance.
Dining
7.0
The dining experience was rather good, but it needed more variety in food options for better satisfaction.
Facilities
7.0
The hotel had adequate facilities for a comfortable stay.
Mark
United Kingdom,
January
2024
7.2/10
The hotel is conveniently located on a key road that leads straight to the Old Town. The room could use renovation and better furnishings, but the friendly and welcoming service makes up for it. The dining options are tasty, although not changed daily, and the hotel is a bit far from the city center. Overall, a good value for money stay.
Rooms
7.0
The room might need renovation and better furnishings.
Service
8.0
The service was friendly and welcoming, living up to the promised crib placement.
Location
6.0
The hotel is conveniently located on a key road leading to the Old Town, a bit far from the city center.
Dining
7.0
The dining options are complete and tasty, although not changed daily.
Facilities
8.0
The facilities offer good value for money.
G.
United States,
September
2023
8.0/10
The hotel is conveniently located near a big shopping center, situated on the city's key road leading to the Old Town. The service was nice and forthcoming, ensuring issues were fixed promptly. The dining experience offers great value for money, but make sure to avoid peak hours to enjoy a quieter breakfast. Although not in the city center, the location suited my family perfectly as our son lives nearby.
Rooms
8.0
The rooms were kept tidy and clean, with some minor orange stains on the carpet above the rear entrance.
Service
9.0
The service was nice and forthcoming, fixing issues promptly and changing our room to ensure a pleasant stay.
Location
7.0
The hotel is conveniently located near a big shopping center, on the city's key road that leads straight to the Old Town, making it ideal for guests with family nearby.
Dining
8.0
The breakfast offers good value for money, with various options on different days, but it can get busy until the tour buses leave.
Facilities
8.0
The hotel offers paid shuttle services and a welcome drink for guests.
Brian
United Kingdom,
September
2023
7.6/10
The room was spacious, and the bathroom was big. I want to thank the staff for changing my room when the temperature regulator was broken. However, the window insulation could have been better.
Rooms
7.0
The room was spacious, and the bathroom was big. Thanks to the staff for changing my room, although the temperature regulator was broken and the window insulation was not great.
Service
8.0
The service should be a little more positive, and the staff was very friendly. I had a positive experience talking to the receptionist. Housekeeping was on point with daily changes.
Location
8.0
The location was perfect, easy to reach all desired locations by car or public transport. Maybe a bit hard to find in the evening. Close to the Domino's shopping center and just across from a bunch of office buildings.
Dining
8.0
The breakfast was a large buffet with a huge choice of items to keep you full all day.
Facilities
7.0
The facilities were good, with light bites available. Overall, satisfactory for my stay.
Frederick
United Kingdom,
September
2023
7.2/10
The hotel offers good value for the price; rooms are decent, but sleeping on the floor without a mattress can be uncomfortable. The staff is friendly and speaks good English, even though some may not be legally employed. The location, although not the best at night, provides quick access to the city center by tram. Dining options are ample with a variety of choices, including a buffet. Facilities are adequate but may vary in quality.
Rooms
7.0
The room was good for the price, but having to sleep on the floor without a mattress was a downside.
Service
8.0
The staff seemed very professional and genuinely friendly, although some may not be legally employed.
Location
6.0
The hotel is on the main street Brivibas but finding it at night can be challenging. Access to the city center is quick by tram.
Dining
8.0
Dining was nice with plenty to choose from, including a large buffet. However, consider the value for money.
Facilities
7.0
Basic facilities are available, but quality may vary.
Charles
United Kingdom,
August
2023
7.4/10
The hotel has a funky rooftop bar with live music, but the rooms need more cleaning. It offers a double bed but can be slightly noisy. The staff is friendly but lacks some hospitality training. The location is good but with some noise issues. The dining experience is pretty good, especially for vegan options.
Rooms
7.0
The rooms with a double bed were slightly noisy and could use more cleaning behind the beds and walls.
Service
6.0
The staff was friendly but needs some hospitality training for better service.
Location
8.0
The hotel is quite close to the Bikernieku race track and offers easy access to the city center with tram/bus services outside.
Dining
8.0
The dining experience was pretty good, especially for those in a vegan mood, with many options to choose from.
Facilities
8.0
The rooftop bar with live music and nice loungers adds a funky touch to the hotel.
Scott
United States,
May
2023
7.2/10
The hotel had very clean and spacious rooms with a slow but reliable free Wifi connection. However, the lack of soundproofing made it noisy due to slamming doors and excessive heat. The bathroom was satisfactory.
Rooms
7.0
The rooms were very clean and a good size, with a slow but reliable free Wifi connection. However, they were not soundproof, and the doors slammed loudly. The room was very hot.
Service
8.0
The staff, especially AGLIA at reception, was very helpful and polite. However, they seemed a bit disorganized after some time.
Location
8.0
The hotel is in a good location, about a 5-10 minute drive away from the center of Riga. It's very close to the shopping mall and the public transport stop 'Rūpnīca VEF'.
Dining
6.0
The dining experience included enough choices for every taste, but it was quite poor with limited options that didn't vary much. Colombian coffee was a standout.
Facilities
7.0
The hotel facilities were satisfactory, offering services such as housekeeping, laundry, and shuttle service.
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